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Completion isn't readiness: measuring whether people are current

Completion rates tell you who clicked through a course once. Here's a better question to ask, and the signals that answer it.

A 98% completion rate tells you people finished a course. It doesn't tell you whether they're current on the version that matters today, or whether they can apply it.

Ask a better question

"Who is current on what changed?" combines three things: which version someone was trained on, whether they demonstrated understanding, and whether the change affects their role.

Useful signals

  • Version received. Which release of the course each person completed.
  • Assessment on the changed objective, not the whole course.
  • Scenario performance for decision-heavy rules.
  • Attestation for specific changes.

Right-size the follow-up

When a rule changes, current staff need a short delta lesson, new hires need patched onboarding, and managers may only need a briefing. Treating everyone the same wastes time and goodwill.

Coursecast's Readiness module is on the roadmap; see the preview.

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